WhatsApp inbox

Every customer chat in one inbox your team shares

WhatsApp, Messenger, Instagram messages and your website chat in one inbox. Anyone on the team can pick up a conversation, and DolphAI, our assistant, can answer the simple ones for you.

What it does

WhatsApp inbox, step by step

1

One shared inbox

Every chat from every channel in one list the whole team works from.

2

Templates and campaigns

Send approved WhatsApp templates and campaigns to the customers who asked for them.

3

Order updates on WhatsApp

Customers get their order and tracking updates without anyone typing them.

4

DolphAI answers

DolphAI answers common questions and drafts replies — and hands anything unsure to a person.

5

Orders from a chat

DolphAI can take an order in the chat and leave it for you to check.

6

Website chat

Add a chat box to your own website and answer it from the same inbox.

Nothing goes out by itself

Sending stays switched off until you turn it on, and you choose what DolphAI may do.

Ready to run the shop from one screen?

We'll set up your company, bring in your products and show your team around.